RETURN POLICY

Returns

Unused items purchased directly from our UK online store may be returned within 45 days of purchase. To arrange a return, please contact our Customer Service team at support@tooletries.com.

Return shipping costs are the responsibility of the customer. Once the returned item is received and inspected, a refund will be processed to the original payment method.

Please note that sale items cannot be returned for a refund.

If your order arrives damaged, faulty, or incorrect, please contact our Customer Service team and we'll be happy to help.

Orders cannot be cancelled once they have been placed. If you no longer require your order, please follow our returns process once it has been delivered.

If you have any questions, please contact us at support@tooletries.com.